Your water company.
Your choice.

We’re here to support your business.

Rated Excellent for customer service on Trustpilot
Consolidated eBilling across all your locations
Transparent pricing so you know what to expect
Quick and easy online account management

Switch to Wave today Learn more about the water market

Wave water company – award winning business support

As a leading water company for businesses, we have everything in place for you to create a water account that works for you. You can create and manage your account online, or choose to speak to a friendly, knowledgeable human. We also have water saving tips online, to help you save more money, check out our Help & Guides section.

An account from a water company that works for you

Get online with My Account

My Account gives you access to everything you need to manage your business water at a time that suits you. It’s easy to set up, just register or login to view and download bills, find your meter, submit regular meter reads, make payments and monitor your consumption.

Discover My Account

Payments made easy

As you would expect from one of the UK’s leading water companies, we offer the option of Direct Debit to all our customers. Direct debit is the quickest, easiest and simplest way to pay, spreading your bill and ensuring you never miss a payment.

A water company offering superior customer service

If you have any query whatsoever, our team of friendly and knowledgeable UK based advisers are here to help and answer your questions. We also offer other convenient ways to contact us, including online chat, Facebook Messenger, iMessage or email, so you can get on with your day while we take care of your query.

The advisor I got through to today was really kind, very easy to talk to and extremely helpful. I'm a new customer, but already, because of this advisor, I am really happy to have your water company as my provider."

Wave customer, 2024

A water company that gives you control of your water usage

Submit reads your way

A regular meter reading means more accurate bills for you and can help you to spot any issues sooner, should usage suddenly increase. You can submit your readings via the website, My Account, chat, text or email and we’ll process them for you.

As an ethical water company, we’ll use your meter reads to let you know if your water consumption increases and email you a High Consumption Alert full of useful information to help you identify and solve any issues.

Submit meter read

Become more water efficient

As a leading water company in the UK, we have our Active Water Management services, which are designed to help businesses take control of their water, so whether you want greater understanding of your usage or find and fix a leak, our team of advisors can help, regardless of the size of your business.